Clevenard to Honour Dr. Oliver Museka, DBA, at the 2026 Clevenard Open Project 5th Edition and Clevenard Global Awards – 3rd Edition in Alicante, Spain

Alicante, Spain — Clevenard SL is proud to announce that Dr. Oliver Museka, DBA, one of Africa’s foremost Customer Experience (CX) leaders, international speakers, and advocates for service excellence, will be honoured with a prestigious Global Excellence in Customer Experience Leadership & Service Transformation Award at the Clevenard Open Project 2026 taking place from 27–30 August 2026 at the Palacio de Congresos Alicante, Spain.

The honorary distinction will be formally presented on Day 4 – Sunday, 30 August 2026, during the Clevenard Global Awards – 3rd Edition 2026, the flagship awards ceremony of the Clevenard Open Project. The ceremony will celebrate distinguished global leaders whose vision, innovation, and impact continue to transform industries, communities, and nations.

In addition to receiving this prestigious international recognition, Dr. Oliver Museka will deliver a keynote address on Day 1 (27 August 2026) as part of the Global Authors’ Recognition & Education Summit.

Keynote Topic:

“Building a Customer-Centric Culture: Transforming Organizations Through Service Excellence and Human-Centered Leadership”

As one of Southern Africa’s leading Customer Experience consultants, coaches, and practitioners, Dr. Museka has dedicated more than 15 years to advancing customer experience standards, service excellence frameworks, and organizational transformation across Africa and beyond. His work has empowered businesses, government institutions, and service-driven organizations to create exceptional customer journeys that drive sustainable growth and measurable results.

Widely recognized as Eswatini’s CX Advocacy Champion, Dr. Museka serves as the Executive Secretary of Eswatini Customer Experience Practitioners (ECxP), the nation’s premier professional body for customer experience professionals. Through his leadership, he has championed the professionalization of customer experience, strengthened industry standards, and promoted a culture of customer-centric excellence across both public and private sectors.

An accomplished International CX Speaker and respected thought leader, Dr. Museka has addressed audiences throughout Africa, the Middle East, and other international platforms, sharing insights on customer experience strategy, service innovation, leadership development, and organizational excellence. He also serves as a Committee Member of the Africa CX Leadership Forum, helping shape the future of customer experience across the African continent.

His expertise spans multiple sectors, including banking, financial services, hospitality, healthcare, retail, public utilities, and government institutions. Through consulting, coaching, training, and advocacy, he has consistently translated customer experience principles into tangible business outcomes and long-term organizational success.

Dr. Museka is also renowned for his role in elevating customer service standards within Eswatini. As the founder and chief organizer of the country’s annual Customer Service Week, and a leading advocate for service excellence initiatives, he has helped influence national conversations around customer experience, workforce development, and organizational transformation.

Commenting on the recognition, representatives of Clevenard noted that Dr. Museka’s contribution extends far beyond professional practice. His commitment to empowering organizations, developing future CX leaders, and advancing customer-centric cultures has positioned him as one of Africa’s most influential voices in customer experience and service transformation.

The honour reflects Clevenard’s commitment to recognizing global changemakers whose leadership inspires innovation, strengthens institutions, and creates lasting positive impact within their communities and industries.

About the Clevenard Open Project 2026

The Clevenard Open Project 2026 is a four-day international flagship forum themed:

“A Global Celebration of Business, Culture, Creativity & Human Connection”

The event brings together global leaders, policymakers, diplomats, investors, entrepreneurs, creatives, academics, and community builders from Africa, Europe, the Caribbean, and beyond to promote collaboration, innovation, cultural exchange, and sustainable development.

Event Highlights

Day 1 – 27 August 2026

Global Authors’ Recognition & Education Summit

Day 2 – 28 August 2026

Global Economy, Trade, Solid Minerals, Agriculture & Investment Summit

Day 3 – 29 August 2026

Global Tourism & International Film Celebration

Day 4 – 30 August 2026

Clevenard Global Awards – 3rd Edition 2026 & International Fashion Runway

Event Information

Dates: 27–30 August 2026

Venue:

Palacio de Congresos Alicante, Avinguda de Dénia 47–49, 03013 Alicante, Spain

Contact & Media Enquiries

• Phone: +34 631 279 811 | +34 672 93 12 16
• Website: www.clevenard.com
• Organiser: Clevenard SL | NIF: B75809574

About Clevenard

Clevenard is a global platform dedicated to connecting people, cultures, businesses, and opportunities worldwide. Through media, technology, international events, and strategic partnerships, Clevenard amplifies voices, builds bridges between communities, and promotes cultural and economic development across continents.

Mission: To connect the world, amplify voices, and create opportunities that transform lives.

Categoría:

Presione soltar 

Organización:

Clevenard

Escrito por:

Tolu Osindero

Phone:

+34 672 93 12 16